Editing space settings: user information

As an administrator, you can view all the users in the Space and further manage some of their user settings and information at the Space settings, user information page.

Note: There are some differences in the user information page between the Classic plan and New plan. The different user information for each plan that the administrator can edit are described here

Editing user information (New Plan)

To edit the settings in the user information page, follow the steps below.

Go to Space Settings.
Select User in the User Settings section (left-hand panel).
Select the specific user whom you wish to manage from the List of Users.
Make the changes in the user’s information page and click Submit.

For the administrator in the New Plan, below are the user’s information settings you can further edit on this page.

Restrictions
To further restrict user privileges to add issue only or view only.

Tip: Restrictions cannot be applied to the administrator role because they have full access to the Backlog space settings.
Email Settings
For managing user’s email settings. By checking the receive emails box, it will overwrite the user’s personal email settings and the user will receive email notifications from Backlog.
Shortcut Keys
Checking this box allows the user to use the shortcut key function in Backlog.
Assign Projects
To view and manage the projects that the user is participating in. To add or remove the user from a project, check or uncheck the project’s box.

Tip: You can easily add the user to all the projects in your Backlog Space by checking on the Check all projects box.

Note: Administrators cannot change the user name, unique ID, email address, and the profile icon of the users with their Nulab Account information on Backlog.
Only Managed Account user’s information can be managed and edited by the administrator on the Organization Settings page.

Editing user information (Classic Plan)

To edit the settings in the user information page, follow the steps below.

Go to Space Settings.
Select User in the User Settings section (left-hand panel).
Select the specific user whom you wish to manage from the List of Users.
Make the changes in the user’s information page and click Submit.

For the administrator in the Classic Plan, below are the user’s information settings you can further edit on this page.

User ID
You can manage the user’s user ID that is used for @mention tags.
Nickname
It is represented as their user name in Backlog.
Email Address
To change and update the user’s email address.
Password
To change user password. Once the user password is changed, administrator required to inform the user about their new password for their next log in.
Icon
To update the user’s profile icon with the default icons provided from Backlog or upload an image from your own folder.
Role
To manage and adjust the user’s role accordingly.
Email Settings
To manage user’s email settings. By checking the receive emails checkbox, it will overwrite the user’s personal email settings and the user will receive email notifications from Backlog.
Mail Encoding
Select the types of mail encoding for the emails sent from Backlog.
Shortcut Keys
Checking this box allows the user to use the shortcut key function in Backlog.
Language and Timezone
Set the language and timezone for the specific user.
Teams
To add or remove a user from a team.
Assigned Projects
To view and manage the projects that the user is participating in. To add or remove the user from a project, check or uncheck the project’s box.

Tip: You can easily add the user to all the projects in your Backlog Space by checking the Check all projects box

Note: Administrators cannot change the user ID, nickname, email address, profile icon and password of the user if the user has connected their Backlog user ID to Nulab Account.