Below are a few error scenarios and their resolutions. You can check out the Backlog Git tutorial > Troubleshooting section to learn more about troubleshooting the Git error.
Scenario: Authentication failed
Error message
fatal: Authentication failed for'https://xxxx.backlog.com/
git/XXXXX/xxxxx.git/'
Resolutions
Check if the user ID and password are correctly entered. The user ID and password is the same as your Backlog login email address and password.
|
Tip: If you have set up two-factor authentication, you need to authenticate with a special password. To generate a special password, go to Personal Settings > Password. |
Scenario: RPC failed
Error message
error: RPC failed; curl 92 HTTP / 2 stream 0 was not closed
cleanly: PROTOCOL_ERROR (err 1)
Resolutions
Please try the following methods.
- Upgrade your Git client.
- Run
$ git config --global http.version HTTP / 1.1 to specify HTTP / 1.1
- Push with SSH instead of HTTPS.