Integrate Backlog with external services via Webhook (and Zapier)

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    Cabin Yim

    Hi thanks for this but confused about this part because it does not show details of my backlog items. Any way I can fix this? 

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    Soo Hian

    Hi Cabin,

     

    I think you've gotten the integration working. The messages from your Zapier bot are showing the actual responses or updates from Backlog's webhook.

     

    When you are building/editing your Zap, you can choose which data you want to show in the message text to send to Discord, so you can customize your message.

    For example:

     

    If you don't have any data showing here, you can add an issue in Backlog or any action that would trigger the Backlog webhook. Then find that latest request in your Zapier's Catch Hook:

     

    In your Zapier bot message, the character '中' refers to the priority of the issue — that means 'Middle' in Japanese Kanji, or 'Normal' for the issue's priority. (There are low, normal, and high priorities.) I'm not very sure why it appears here in Kanji though, let me ask and get back to you at a later time. 

     

    To learn more about the kind of responses returned and their format, you can refer to our Backlog API documentation

     

    Hope this solves your issue.

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    Soo Hian

    Hi Cabin,

    the webhook sends the issue priority value in Japanese, it's not a system error.

    It might be updated in future, but we are also wary that changes to the webhook might lead to breaking changes in custom integrations built by users, so we are treading it carefully.

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