Difference between a Request and a Task?



  • Official comment

    Hi Michael & Jackson, great to hear from you guys! It really depends on the company operations how they define "task" or "request" on Backlog. But here are some of my thoughts. 

    If a team is requesting for something such as a request to change or replace an equipment, they can add this issue under "request" type.

    While for the "task" type can define as a certain job or work to be done. 

    Keep up the great work. :) 

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    Jackson Vitra

    Oh that's interesting. Maybe a request is like a support ticket, asking for help on IT matters.

    But a task is... a task, like something on your to-do list.

    i guess it depends on how a company wants to categorise the work.



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