Is there a way to change STATUS NAMES (Open, In Progress, Resolved, Closed)?

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17 comments

  • Official comment
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    Soo Hian

    Great news!

    Custom Status is now available in Backlog on all paid cloud accounts! 👏😊

     

    Learn more about this new update (and how to use it) in our Backlog blog:👇

    Design your workflow with new custom status feature

     

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    Soo Hian

    Hi Marcelo, currently the status names are fixed and not customisable. 

    You mean a way to customise and add to what's available? I'll feedback this to our Backlog team. 

    Thanks for the examples given 😀

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    Michael Ryan

    How come there's no BACKLOG status in the BACKLOG tool?  

    What am I missing?   There's no backlog.

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  • Avatar
    Soo Hian

    Hi Michael,

    I'm sorry, I'm not sure what you mean by "no BACKLOG status in the BACKLOG tool". 

    Do you mean the status of our systems? That can be accessed at https://status.nulab-inc.com/

    Let me know if you mean something else altogether. And perhaps you can start a new post. :) 

     

     

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    Michael Ryan

    Cleverness aside, there is no way to set Status=Backlog vs Status=Open.
    Or is there?

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    Soo Hian

    Ah I see what you mean now. Thanks for clarifying, Michael.

    Oh no, there's no way to set Status=Backlog.

    The Issue status options are fixed for now as: OPEN, IN PROGRESS, RESOLVED, CLOSED.

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    Saskia Hermans

    Customization of the status field would be really great to adapt the tool to internal processes, rather than the other way around.

    I would appreciate an additional status test between in progress and resolved. 

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  • Avatar
    Soo Hian

    Hi Saskia,

    You mean an additional status, like below:

    - In Progress

    - Test (or Testing)

    - Resolved

    Duly noted, thanks for your suggestion 🙂

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    Julie Armstrong

    We would also like the option to add an additional status, such as Future or Pending or Logged, but is not ready to be put on the table. Custom statuses would allow different businesses to adapt to their separate needs, rather than try to find a particular status that makes everyone happy. Would love to be able to label our own.

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    Soo Hian

    Hi Julie,

    That's a great suggestion - customisable statuses.

    Thanks! 😊

     

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    John Michael Stock

    Being able to edit these is important. It's missing the all important "For QA"

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    Soo Hian

    Hi John,

    thanks for your feedback. Will include this as part of customisable statuses.

    Thank you. 🙂

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  • Avatar
    Martin Connolly

    Changing status names is not trivial for me.

    It's make or break

     

    I tried this qw while ago and tried again just now

    You have to comply with people terminology - something else will 

    I'm going to find it now

     

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    Henk ten Voorde

    Is there any time indication when customizable statuses will become available? Standard statuses don't work for us.

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    Soo Hian

    Hi Martin and Henk,

    thank you for your feedback. We understand that this feature is very useful and important for our users. It's planned for our roadmap this year, and our developers are working on it. 

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    Mario Acevedo

    Hi Soo Hian,

    It's awesome to hear the Customizable Status feature is coming up this year, and also it would be GREAT if you allow us to create our own status workflow, so we can add new status and edit how to flow among them by adding our own restrictions and constraints.

    Excelent tool. Keep up the good work!

    Thanks!

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  • Avatar
    Soo Hian

    Hi Mario,

    thanks for chipping in with your feedback and compliments 🙂

    About customizable workflows, that's a great idea. I'll feedback this to our team. 

    I think it might even deserve a discussion thread of its own. If you don't mind, feel free to share more in a new thread.

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